Orders will be shipped within 1-2 business days of the date the order is placed.
Orders are not processed or shipped on Saturday, Sunday, or major US holidays.
Please allow extra processing time during peak busy seasons including all days between Thanksgiving and Christmas.
We are not responsible for any lost, stolen, or damaged packages once the package has been shipped.
We cannot guarantee transit times or delivery dates. Consider any suggested delivery date as an estimate.
All orders are shipped via United States Postal Service (USPS) or UPS.
Free Shipping Promotion:
Orders totaling $50 or more automatically qualify for FREE DOMESTIC SHIPPING at checkout.
Free Shipping only applies to items shipped within the lower 48 states.
Orders that are shipped using the free shipping option will ship through the method we deem most appropriate.
If you need your order sent in a hurry, we suggest selecting a different shipping method. Shipping fees will apply.
International Orders, Hawaii and Alaska:
(i.e If the shipping address is OUTSIDE OF THE USA or in Alaska, Hawaii, or Puerto Rico):
Use the coupon codes below to receive a discounted shipping rate. The discount varies based on the amount of money spent on an order. This discount makes the amount you pay for shipping approximately equivalent to what the shipping cost would have been if the recipient's address was in the continental USA.
|$50 - $149.99||$10 off||NONUSA10|
|$150 - $249.99||$15 off||NONUSA15|
|over $250||$20 off||NONUSA20|
Indirect and Direct Signature requirements:
Signature proof of delivery is not available for orders shipped via USPS Priority Mail, UPS ground or residential shipments.
Signature proof of delivery is included with UPS 2nd Day and Next Day Express shipments ONLY. (Shipping address must be domestic US).
Undeliverable orders include, but are not limited to incorrect address, item being too big for a PO Box, carrier
being unable to access your delivery location, lack of signature,
package being refused by recipient, etc.
In the event a package is returned to us as undeliverable, you will be issued a refund, minus the cost for shipping, even if order was eligible for free shipping. The shipping cost includes from Koziol USA to the shipping address and from the shipping address back to Koziol USA.
Order subtotal = $100
Shipping cost = $10
Total refund = $80