Free Shipping Promotion:
If your order totals $50 or more, you automatically get "FREE SHIPPING" in checkout within the lower 48 within the USA (we are sorry but the cost of shipping makes us unable to offer free shipping anywhere else).
Items that are bought using free shipping always ship GROUND and through the method we deem most appropriate.
If you need an order sent faster, please call us toll free at 877-703-6940 to arrange it or you can choose a paid service in checkout that will get it there faster for you.
Any shipping methods faster than ground does not qualify for free shipping.
International Orders, Hawaii and Alaska
(i.e If the shipping address is OUTSIDE OF THE USA or in Alaska, Hawaii, or Puerto Rico):
Use the coupon codes below to receive a discounted shipping rate. The discount varies based on the amount of money spent on an order. This discount makes the amount you pay for shipping approximately equivalent to what the shipping cost would have been if the recipient's address was in the continental USA.
|$50 - $149.99||$10 off||NONUSA10|
|$150 - $249.99||$15 off||NONUSA15|
|over $250||$20 off||NONUSA20|
Indirect and Direct Signature requirements:
Signature requirements apply to domestic US shipments ONLY
Orders $70 to $299.99 require an indirect signature.
This means that if the first delivery attempt is unsuccessful a note will be left at the address given under "Ship To". This note has the option for the customer to sign and the package will be left where specified by customer on the next delivery attempt.
Orders $300 and more require a direct signature.
A direct signature is obtained when the package is delivered to the shipping address and a signature is given to the delivery person. The signature cannot be left on a note, delivery notice, or any other method. It must be in person.
If after the third delivery attempt the necessary signature type has not been obtained, the package will be returned to Koziol USA. In the event a package is returned due to lack of signature, the purchase amount will be refunded, minus the cost for shipping even if order was eligible for free shipping. The shipping cost includes from Koziol USA to the shipping address and from the shipping address back to Koziol USA.
Order subtotal = $100
Shipping cost = $10 one way (so x 2 for shipping TO you and BACK to us)
Total refund = $80